Contact information
CONTACT
Order issues, questions, and anything that needs a record
Include your order number in the subject line. For damaged or incorrect items, include clear photos of the item and the packaging. We reply to every email, usually within 1 business day, Monday through Friday. Emails sent over a drop weekend are answered on Monday.
Fastest reply
DM @reaper.rags on Instagram. Good for quick questions about sizing, availability, and drops. Anything involving an order, a refund, or a claim needs to come through email so there is a record attached to your order.
HELLVEX
Questions about HELLVEX originals, sizing, or the collection go to the same inbox: services@reaperrags.com.
Track your order
reaperrags.com/apps/track123. Tracking is emailed within 48 hours of your order. Check spam before emailing.
Creators and affiliates
reaperrags.com/pages/collab. Applications are reviewed through the program, not by email or DM.
Press, wholesale, and collaborations
services@reaperrags.com with the subject line PRESS, WHOLESALE, or COLLAB.
Before you email
Most questions are already answered in our FAQ, Shipping Policy, and Refund Policy. All sales are final. We do not offer cancellations, returns, or exchanges, and emailing to ask will get you the same answer.
We do not offer phone support.
ReaperRags is based in Ohio, USA.
© ReaperRags 2026